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FAQ

1) Can my order be shipped to an alternate address / Can I request faster delivery than UPS  ground?

All payments made through PayPal will ship to the confirmed address only. All credit card payments will ship to the billing address. Alternate forms of payment (money orders, cashiers checks, MoneyGram, Western Union, etc) can be shipped to the specified address within the USA. We will ship parts to Post Office Boxes via USPS (extra shipping charges may apply).


2) Besides PayPal and Google Checkout, what other way can I pay for my order?

We accept credit cards (Visa & Master Card with U.S.A. accounts, sorry no international credit cards) Money Orders, Cashiers Checks, Bank Wire Transfers and Western Union.

To pay using any of these methods,  please call us and place your order over the phone (803) 548-6991, 10:00 AM-5:00 PM EST.


3) Why do I have to sign for my order when it is delivered?

Any order in excess of $250.00 must be signed for to comply with PayPal/credit card company requirements. 


4) If I order/you ship me the wrong part, or if I just want to cancel my order after I receive the part, what do I do to correct that?

E-mail us for a return authorization.  We will accept returned parts for up to 30 days after you receive them in their original packaging and in unused condition.  The original receipt is required to obtain return authorization. 


5) What if I receive a defective part or it fails within the warranty period?

Follow the specific manufacturers' warranty policy.  If you require our assistance, please e-mail us. All the items we sell are new, in original packaging, and we are an authorized distributor.


6) What if I need an item that is not listed for sale? 

Many of the items from the manufacturers we carry are not yet listed, or have limited availability.  If we are currently out of stock, we will be more than happy to order these parts for you, please e-mail us your requests.


7) Do you offer reduced prices for quantity purchases?

Yes ... please e-mail us for complete details.


8) What is the difference between a 2" or 2 1/16" Autometer Gauge?

Nothing, they only make the gauge's one way, but it is described and advertised both ways.

Please direct all questions to info@atlanticspeed.com.

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